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Resources Parish Services

The Parish Services (PS) team partners with 250 parishes in the Archdiocese of Boston by providing pastors, finance and operations managers, and business managers with the tools, support, and information needed to manage their parish operations. PS team members aid in the development of budgets, financial planning and reporting, and day-to-day accounting practices to build strong, stable, effective, intentional centers for the New Evangelization. The consultants offer workshops to pastors and their teams on the use of financial and technological tools that will help them in support of their parish mission.

Denise McKinnon-Biernat's Bio

Denise started with the Archdiocese when she moved to the Boston area from Canada.  She has been with the Archdiocese of Boston ever since.  She is married to her husband Michael and enjoys long drives up the New England coast.

Denise currently serves as the Director of Parish Services.  For the past 25 years she has worked in a variety of leadership roles within the Archdiocese with her primary focus being the support of parishes.

Denise earned a Bachelor of Science in Mathematics and completed the chartered accountancy program at the Atlantic School of Chartered Accountancy, Halifax, Nova Scotia, Canada.

Denise McKinnon-Biernat

Director of Parish Services
617-746-5685
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Tom Duddy's Bio

Tom Duddy has been with the Archdiocese of Boston as a Senior Parish Financial Service Consultant to the Central Region for over 8 years.

Previous to the Archdiocese, Tom had been employed in the financial service industry for 15 years primarily in the areas of mutual fund administration, capital markets and institutional equity trading.

He has applied the relationship building and financial analysis skills from his previous work experience to act as the primary liaison between the parishes in the Central Region and the Pastoral Center regarding the financial operations of the parishes. Tom advises parishes in the areas of financial management, planning, analysis and cash management with the goal of assuring that parishes have the financial resources to support the work of evangelization in their parish communities.

Outside of work, Tom loves spending time with his wife and two children. He also volunteers his time as a coach in his children’s sporting activities. As a life- long parishioner and catholic school attendee in the Archdiocese of Boston, Tom looks at working for the Archdiocese as an opportunity to give back to the church which has provided him with the gifts of faith, family and education that have given him so many opportunities throughout his life.

Tom Duddy

Parish Service Consultant Supervisor
617-746-5684
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Deacon Glenn Smith's Bio

In 2015, Glenn was accepted into the Diaconate Program at the Archdiocese of Boston from his calling to follow Jesus and serve his Lord and Savior. Glenn was called again to serve the Lord and joined the Parish Financial Services Department in 2017 as Parish Financial Consultant for the North Region.  In 2019 Glenn was ordained Deacon and is assigned to Saint Michael Parish in Bedford and is a member of the Deacons for Life Committee in the Pro-Life Office at the Archdiocese of Boston.

He spent the first 45 years of his career working in the Healthcare Industry.  He began working in his home town hospital as an Orderly when he was 15 years old, then joined the Navy out of High School.  Serving in the Navy for six years as a Hospital Corpsman, Glenn received his associate degree in Radiologic Technology and his bachelor’s degree in Healthcare Management.

After the Navy, Glenn worked as a Radiology Manager while working on a Master Degree in Hospital Administration.  He then joined KPMG Peat Marwick in 1987and traveled the United States consulting in large teaching hospitals and universities.  In 1989, Glenn joined the staff at Emerson Hospital in Concord, MA as the Vice President for Clinical and Administrative Services.  During his tenure at Emerson, Glenn served as Chief Executive Officer and Chairman of the Board for the Metropolitan Boston Emergency Medical Services Council.  After completing 18 years of service at Emerson Hospital, Glenn became the Senior Vice President and Chief Operating Officer of Adult & Pediatric Dermatology, a multi-state outpatient care medical practice.

Deacon Glenn Smith

Senior Parish Services Consultant
617-746-5689
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Wendy Monteiro's Bio

Wendy joined the Archdiocese of Boston in June 2022 working in the Parish Financial Services as the South Region’s Financial Consultant.  She is looking forward to applying the experience and skills she has gained in the private and public sector to helping the parishes in the South.  Wendy is a UMASS-Dartmouth graduate with a BS in Accounting.  She has been a Financial Consultant, Sales Executive in telecommunications and vacation memberships, Mortgage Originator, and an Auditor in her past endeavors.  Wendy feels her array of experience has led her here to assist the parishes in all types of financial matters, to help them be the best they can be, and to focus on God’s message and serve their parish community.

Wendy comes from a large family, one of 10 children.  She is a member of St. Patrick’s Parish in Wareham. Wendy plays an active role in the lives of her nieces and nephews, including helping to raise 5 of them.  She loves living in Onset, enjoys the beach.  She loves traveling, spending time with family and friends, rollerblading, and playing cards.  Wendy believes in the motto “it takes a village” and co-founded The Scotty Monteiro Jr. Foundation, a charity that’s mission is bring “stop the violence” education and awareness to the community, along with rewarding our youths for being kind, considerate and helpful, qualities Scotty had possessed.

Wendy Monteiro

Parish Service Consultant
617-746-5886
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Dan Colucci's Bio

Dan Colucci joined the Archdiocese of Boston in September of 2023 as the Parish Services Financial Consultant for the Merrimack region.  Dan was born and raised in Natick and was a parishioner of St. Linus Church in his youth.  Dan attended Marian Catholic High School in Framingham and graduated from the Isenberg School of Management at the University of Massachusetts at Amherst with a BBA in accounting and a minor in art history.  For the past three decades, Dan has held various accounting and finance roles including twenty years as the finance director for an assisted living company that cared for people with Alzheimer’s and related dementias.  Dan is excited to utilize his financial knowledge and experience to assist parishes with their financial health.  Dan lives in Chelmsford with his wife and two sons and spends his free time enjoying photography, collecting antique cameras, and watching his sons play baseball.

Dan Colucci

Parish Service Consultant
617-746-5886
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Karina Salas's Bio

Karina Salas has been with the Archdiocese of Boston since November 2013.  She has a Master’s Degree in Software Engineering, and she is certified in Management Information Systems and has other IT certifications.  Karina has worked in different industries including education, telecommunications, computer software, printing and more.   Her past work experience helps Karina as a Consultant and as a Project Manager to identify technical issues, resolve technical issues, provide training, coordinate training, communicate with vendors on behalf of the parishes on different IT parishes projects and more.

Karina is a well-known resource to the parishes and has helped the parishes with IT assessments, new phone systems or upgrades, Microsoft Office 365 implementations, ParishSOFT, Networking improvements, and websites.   She enjoys her work, and she understands the importance that technology has in helping parish staff members communicate and reach out their parishioners.   She also enjoys working with her colleagues.

Karina Salas

Parish Telecom/IT Services Consultant
617-746-5873
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Ellen Fitzhenry's Bio

Ellen recently began her tenth year with the Archdiocese of Boston.  She began at the beginning of the implantation of Disciples in Mission – the pastoral plan for the Archdiocese.  She is currently the Operations Associate for the Parish Services Team within the Secretariat of Evangelization and Discipleship.

Her faith is important to her – and she considers it a gift given to her by her parents.  The most important thing they taught her is to recognize how fortunate she has been and to pay it forward.   She has been a volunteer for Birthday Wishes – an organization that provides birthday parties for homeless children – for over 15 years and is also a committed blood donor through the American Red Cross.

Ellen earned her Master’s degree in Nonprofit Management and her Bachelor’s degree in Business Administration both from Northeastern University.   She is also an Enrolled Tax Agent with the IRS and a Senior Tax Analyst.

Ellen’s entire career has been in the nonprofit sector.  In the late 90s, she served as the Executive Director of a professional organization, but she began her career with the Massachusetts Federation of Nursing Homes and has more recently worked with the American Red Cross and the Salvation Army.

She looks forward to several more years with the Archdiocese.

Ellen Fitzhenry

Operations Associate for Parish Services
617-746-5853
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The Parish Financial Services (PFS) team partners with the 281 parishes in the Archdiocese of Boston by providing pastors, finance and operations managers and business managers with the tools, support and information needed to manage their parish operations.  PFS team members aid in the development of budgets, financial planning and reporting, and day-to-day accounting practices to build strong, stable, effective, intentional centers for the New Evangelization.  The consultants offer workshops to pastors and their teams on the use of financial and technological tools that will help them in support of their parish mission.

Budget Development and Training

Adaptive Planning is the software solution provided to Archdiocesan parishes, schools, and cemeteries to assist with budgeting and forecasting.  The Adaptive system includes the following:

  • Access to the software from anywhere with an Internet connection
  • Automatic updating of assumptions for employee benefits, insurances, etc.
  • Carrying forward personnel related information from year-to-year
  • Allocating employee costs and other expenses between collaborative parishes/schools/cemeteries
  • Advanced reporting and forecasting capabilities, with the ability to run a budget vs. actual reports.

Adaptive Planning is one component of an overall budget process that should include consideration of the local pastoral plan, consultations with parish/collaborative staff, and discussions with the finance council and other stakeholders.  Parishes are required to submit their annual budgets to the Finance Department by May 31st of each year.

In order to fully manifest the love of Jesus Christ in our communities, our parishes need to be strong, stable, intentional, and effective centers of the New Evangelization.  To that end, Parish Financial Services is committed to providing resources and support related to fiscal management and controls.  If you have questions please contact your regional consultant.

Current Services Offered to the Parishes 

NEW COMPUTER/LAPTOP PRICING

The link below will point you to RCAB Dell Shop portal where you can get a Dell quote for a new computer/laptop with a discounted rate and 3 year Enterprise Level Warranty.

           Dell Portal Link

DOMAIN PROTECTION

Will provide you with assistance to getting your domain managed and secured by RCAB

  • Domain Transfers
    • For most parishes, the domain name is tied to the parish website, in many cases to their emails.  We have had some parishes that lost their domain names  due to not renewing their domain names on time.  When this happens, it is a very stressful time for a parish, since they could loose their parish website and emails.
  • Domain Registration
    • If you would like to buy a new domain name for the collaborative website or collaborative email. The cost of the domain name hosting will be passed through directly to your monthly invoice with no additional charge.   We will ensure your domain name is  secured, and privacy protected.
NON-PROFIT ENTERPRISE EMAIL

From start to finish, will  guide you and help you to communicate with vendor for the implementation of the Enterprise Microsoft Office 365 Email for your parish or collaborative

  • Microsoft Office 365 Enterprise Non-profit Email is available for the parishes staff members.   This is the recommended Email system for parishes and it provides the protection of an Enterprise Email System without the cost  of an  ongoing maintenance fee. With Microsoft  Office 365 Enterprise Non-profit Email there is no need for parishes to maintain Email Servers.
MICROSOFT OFFICE SUITE

Will guide in getting the Microsoft Office Suite that would be most cost effective to your parish/collaborative based upon the needs of the parish

  • Microsoft  Office Suite  includes Word, Excel, OneNote, Outlook, PowerPoint, and Publisher.   There are some low cost options available  for a new computer, and for updating your current version of Microsoft Office.
MULTI-SITE PHONE SWITCH SYSTEM (PRIMARILY FOR COLLABORATIVES)

Will put you in contact with a couple of vendors that will provide you the assessments needed

  • Free quote assessment available.
  • Many features available for parishes looking to get a phone system with 4-20 phones, voicemail send as an attachment, call forwarding, send text message to alert that a message has been left in an emergency and  other advanced features.
  • Onsite IT Assessment will be provided by the vendors
PARISHSOFT

Will help you with the process to transition or convert your data into ParishSoft if you have multiple databases such as Excel, Access, Servant Keeper or other databases 

  • We will cover the cost of the transition or the conversion to the web-based version
  • We cover the cost of purchasing 8 modules.  All parishes get the following modules: Family Directory, Religious Ed, Tuition, Ministry Scheduler, Offering, Administration, Intelligent Query and My Own Church (online access for your parishioners).
  • Actively monitors the ParishSoft support tickets and provides Team-viewer tech support when needed to help troubleshoot, or to demonstrate product.
  • Ensures issues are escalated, resolved, enhancements requests are being done.  Coordinates all Parishsoft trainings at the Pastoral Center, and Merrimack College
  • Contact for information about upcoming ParishSoft trainings, documentation and video links.
PREFERRED IT VENDORS

Will give you a list of the RCAB preferred vendors. 

Karina Salas's Bio

Karina Salas has been with the Archdiocese of Boston since November 2013.  She has a Master’s Degree in Software Engineering, and she is certified in Management Information Systems and has other IT certifications.  Karina has worked in different industries including education, telecommunications, computer software, printing and more.   Her past work experience helps Karina as a Consultant and as a Project Manager to identify technical issues, resolve technical issues, provide training, coordinate training, communicate with vendors on behalf of the parishes on different IT parishes projects and more.

Karina is a well-known resource to the parishes and has helped the parishes with IT assessments, new phone systems or upgrades, Microsoft Office 365 implementations, ParishSOFT, Networking improvements, and websites.   She enjoys her work, and she understands the importance that technology has in helping parish staff members communicate and reach out their parishioners.   She also enjoys working with her colleagues.

Karina Salas

Parish Telecom/IT Services Consultant
617-746-5873
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Improved Financial Relationship Model (IFRM)

The intent of the IFRM model is to increase financial stability and improve the financial relationship between parishes and central ministries.  It is the funding mechanism to support the services that the Central Ministries provide to Parishes.

Annual support to Central Ministries has the following components: the Catholic Appeal assessment, Net Rental Income Tax and the Central Ministry Tithe.  These components represent the parish’s fair share of support based on their individual base revenue amount and net rental income amount.

With the Central Ministry Tithe, each parish will be expected to contribute 10% of their base revenue (or 5.3% if there is a parish school) in order to fulfill this tithe obligation.

With the Net Rental Income Tax, each parish will be expected to contribute 18% of their net rental income (or 13.3% if there is a parish school) in order to fulfill this net rental income tax obligation.

The Catholic Appeal Assessment (8% of parish base revenue) represents a portion of parish support for Central Ministries.

All property sales are assessed separate tax of 18% on net proceeds.

If you are interested in learning more about the model please refer to the documents on the left of this page.  The discussion guide and supporting guidebook and FAQs provide an excellent overview of the IFRM.  Our team is happy to answer any questions you may have.  Contact information is found at the bottom left of this page.  Please note that each region is assigned its own dedicated representative who can answer specific questions related to your parish’s Base Revenue calculation.  We look forward to working with you on an ongoing basis.
IFRM Guidebook.pdf
IFRM Parish and Finance Council Discussion Guide

Revolving Loan Fund

PARISH SUPPORT PORTAL INSTRUCTIONS

  1. https://rcab.blumshapiro.com/support/home – Is the URL to access the Support Portal.
  2. When you click on the URL you will get this screen.
  3. Enter the email address
  4. Enter the password
  5. Click on “LOGIN”
    a. For certain browsers, after you enter your email address, password and click the “LOGIN”
    button, you may get another prompt to login again as shown below.
    b. Enter the same email address and password again from above and click on “SIGN IN”.
  6. You can create a ticket by clicking on “NEW SUPPORT TICKET” or click on the + icon.
  7. Requester – The requester box should auto fill your email address. If it does not, please enter the email address that was use when account was created.
  8. Contact Telephone # – Enter best phone number to reach you.
  9. Subject – You will need to put in a Subject, for example “error message number”.
  10. Priority – Pick from the list the Priority of the ticket.
  11. Entity ID – Enter Intacct entity ID, this will help in duplicating and identifying the problem.
  12. Description – A brief description of the problem. You also have an option to attach a file if need to.
  13. Region – Select whether Central, Merrimack, West, North or South Region.
  14. RCAB Product – Select from the pick list if the product is QuickBooks or Intacct.
  15. Click “Submit” – This will create the ticket and depending on the Region it will alert the Agent in charge of the Region.

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